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Your Boxster or Cayman is in the best of hands at JMG Porsche, where even with servicing we go beyond the factory schedule.
The factory schedule for many models called for a service every two years, which was fine when the car was new and to make the car last beyond the factory warranty without issue. However we strongly recommend that all models are serviced annually, alternating between a minor and a major service each year. Click here and read our article for more information.
Servicing and repair advice for the the Boxster and Cayman models.
Service interval - We strongly advise that all Porsche cars are serviced every year, with a major service every two years.
The service schedule can be confusing with some service items needing to be performed every X amount of years, with other items being specified every Y amount of miles.
At JMG Porsche we have built a database for each model car, where every two years of age for your car, has listed the major service it requires in that year, which combined with every year in between major services the car having an annual service.
This means that for your model of Porsche, we can provide you with a plain price list for servicing, no matter what year your car was made, which makes it easy to see what service items are due and what the total cost will be.
To get a copy of the current service guide and price list for your Porsche, just email us to have your copy emailed to you in PDF format.
Eventually we plan on making it possible to register to the website and be able to download the latest version of this price list - Watch this space!
Engine failures - Not nearly as common as horror stories on the internet would have you believe, but there are still worthwhile ways of avoiding unexpected large engine rebuild costs. One of which is proper servicing by a real Porsche specialist, which may not need cost as much as you think. There are also some ways to avoid unexpected bills by following some of our other advice bellow.
Brake fluid - Did you realise this should be changed every two years? Not doing this can cause problems with expensive parts within your car, such as the ABS pump or any part of the brake hydraulics due to water contamination as the brake fluid actually sucks moisture out of the air (hydroscopic), so even if the car is not used, the brake fluid must be changed every two years!
Water Pump - Often thought of as a part which fails with age, mileage and quite suddenly, leaving you stranded, our expert technicians are used to inspecting these during services, and so may spot tell tale signs of failure long before they become an issue, so saving you from the indignity of being broken down at the side of the road.
IMS Bearing - The famous intermediate shaft bearing (IMS Bearing) is an important bearing within the engine. These can fail on pre 2005 models of Boxster and cause catestrophic damage to the engine, sometimes costing thousands to repair. However there is a better design of bearing available, which our engine specialists at JMG Porsche have developed some cost effective ways to install and remove the risk of this kind of engine failure. Typically, the most cost effective time to replace this bearing with the better design is at the same time as a clutch replacement. However if you do not need a clutch now, or own a tiptronic Boxster, then we can perform this job at any time.
RMS - Rear main seal - Something else you might see horror stories on the internet about, these used to be a real problem and Porsche re designed the part several times to arrive at the current design which is the only one we at JMG Porsche use. Like an IMS Bearing replacement, this is best performed during a clutch change, however on tiptronic models or on cars not needing a clutch, they can be changed at any time.
Transmission services - Not clearly noted by Porsche for when the transmission should be serviced and this vital expensive part of your car should not be overlooked. Just like your engine, the transmission is filled with oil/transmission fluid, which over time degrades. Not only this, but not many realise that many Porsche transmissions also contain a filter, which becomes clogged over time and can starve your transmission of lubrication, causing expensive repairs. We recommend all Porsche transmissions are serviced every 4 years or 40,000 miles, whichever comes soonest.
Air Oil Separator - If your Porsche is producing some smoke, especially when it starts up in the morning, it could be that the air oil separator has failed rather than your whole engine being damaged. This simple device is designed to allow your engine to pass polution regulations and should not cost the earth to replace, at least much less expensive than rebuilding an engine!
Drive Belt - Many of you may have had cars where a drive belt, timing belt or cam belt needs to be changed at a regular interval. Your Porsche model has a belt which should be changed every 4 years. Failure to do so can cause instant overheating, loss of power steering and damage to the engine very suddenly. We recommend you have this changed at least every 4 years.
Heavy clutch? - A heavy feeling clutch which is stiff to use is not normal on a Porsche and often a sign that the clutch has almost worn out. Ignoring this can cause further damage, such as to the dual mass flywheel and clutch fork.
Alarm system - At JMG Porsche we are experts of all Porsche security systems and have reverse engineered all the various control units. This not only means we can program new alarm control units and keys to your car, just as the main dealer can, but in some cases we can repair your old alarm control unit and keys, or in some cases recover your old keys to be used on the new alarm control unit, which is a service unique to JMG.
Alarm system causes - In most cases the cause of alarm control unit failure is water damage, we can perform modifications to your Porsche model to help mitigate the chances of this happening to your Porsche.
UPDATE - Free service suspended during the COVID19 crisis, but still available for a fee due to the logistics involved in providing this service safely. ****
It is often inconvenient and a logistical nightmare getting your Porsche to a garage for servicing and repairs.
With this in mind, JMG Porsche are now trialing a new scheme where we will collect and deliver cars free of charge within a 10 mile radius of our workshop in Ferndown.
For customers working or living within 10 miles of our workshop, you have two convenient options.
- Home or your place of business handover - We will collect the car from you at either your place of business or at your home, once it is ready you can pay your bill over the phone, and we can deliver the car back to you at the same location that we collected from.
- Workshop handover with being driven to and collected from your home or work - Come to our workshop to drop off your car, discuss the repairs over a coffee, we will then drop you off at home or work and collect you again when your car is ready.
For customers further afield this opens up two convenient options.
- Train Station handover - Meet us at the train station, we will bring the car to our workshops, while you catch the train home. Once the car is ready, pay your invoice over the phone, catch the train again and we will meet you at the train station ready for you to drive hom.
- Workshop handover with you being driven to and from the station - Come to our workshop and discuss your repairs over a coffee, we will then drop you off at the train station so you can make your way home. Once your car is ready, we will again collect you from the train station so you can collect your car from the workshop.
Alternatively, you can still use the old method of getting the car to us and suffering the inconvenience of having to find friends or family to follow you over for when dropping off or collecting your car. For some people this may offer you the ultimate in convenience as you might need to leave your plans until the last moment at a time where we may not be able to collect it.
Terms and conditions.
As is usual these days, there are a few terms and conditions for our car collection and delivery service.
- Our drivers are a limited resource and may at certain times of the year be booked up days or weeks in advance, so it may be essential to book your collection and delivery service, along with the work to be performed a couple of weeks in advance.
- We will need to know that you require this service in advance of the day the work is to be performed, otherwise we will assume you will be dropping the car off to us.
- At time of booking this service we will require a £30 non refundable, but transferable, deposit. Even though this service is free of charge for many, there are costs to the business associated in collection and delivery of you or your car, which in some cases may be Taxi fares, fuel or parking charges, as well as the time of the employee. Should you not notify us before the staff member has left for a drop off or collection, that you will not be there or available, this deposit will be retained to cover these costs. However, should you be able to offer us a couple of hours notice that you will not be there, we will hold the deposit for the alternative time that you request. When you come to pay your invoice, you will notice the deposit will be listed, and as long as work has been performed on your car, you will also see the deposit deducted against the invoice.
- This service can not be used in conjunction with other promotions, such as with club discounts, free-new-customer-inspections, discount vouchers or competition prizes.
- Collection and delivery services will usually be limited to outside of rush hour times, such as only being available between 10am and 4pm on week days. However if this is not convenient to you, please explain your situation to our service manager, who has the power to change this policy on a case by case basis.