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Monday, 30 April 2012 13:30

Cayenne & Panamera

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Your Cayenne or Panamera is in the best of hands at JMG Porsche, where even with servicing we go beyond the factory schedule.

The factory schedule for many models called for a service every two years, which was fine when the car was new and to make the car last beyond the factory warranty without issue. However we strongly recommend that all models are serviced annually, alternating between a minor and a major service each year. Click here and read our article for more information.

 

 

Here is a breakdown of our servicing.

 

Minor servicing £295.20

  • Pre service test drive (JMG Additional included item)

  • Fault code analysis

  • Replacement of the pollen filter

  • Replacement of the oil filter and engine oil (Porsche approved oil)

  • Factory specified inspection of - the vehicle under side, engine compartment, coolant hoses, coolant (level and condition), radiator or radiators, air intake, brake system, brake hoses, brake lines, drive shafts, tyres, locks and latches, electrical equipment, horn, windscreen wiper washing system, power steering and fluid level, lighting system check (including headlights and indicators)

  • JMG Inspection of additional items which are common issues as this model ages (JMG Additional included item)

  • Final test drive to check all major safety, comfort and mechanical systems for correct operation.

  • Final fluid and levels check

  • Dashboard electronic service light reset

  • Courtesy interior vacuum and wash (JMG Additional included item)

Major servicing £395.20

All items from minor servicing, plus...

  • Replacement of the air cleaner element

  • Check condition, lubricate and adjust if required - fuel system, parking brake, clutch, steering gear, tie rod ends, axle joints, running gear, exhaust system, suspension, seat belts, throttle actuation and auxillary drive belt.

  • Numerous additional JMG Specific inspection and adjustments which are model specific, added as the car's get older.

All services are performed with Porsche approved oil and genuine OEM filters.

Upgrade your service to premium Mobil engine oil for only £49.95 extra

 

The importance of routine annual servicing.

Routine annual servicing will benefit your car from being inspected by an expert every year, which will certainly mean that many problems are spotted long before they turn into an expensive problem, a simple seal for example, costing only a few pennies, could be all that needs to be spotted and rectified to avoid a complete engine failure.

Beyond this, on more modern models where the servicing is specified by the factory for every two years, there is evidence that that has decreased the long term reliability of components. A good example of this are the engine oil hydraulic components on a Porsche 997 being the same parts as used in a Porsche 996, yet the 996 rarely suffers from variocam solenoid failures, but those of the 997 are frequent and can cost thousands of pounds to repair, just for the sake of regular yearly servicing and oil changes.

Some people only cover a few miles per year and therefore believe their car will not need regular annaul servicing, however this also can cause problems.

 

Repairs.

We have many menu prices for Porsche repairs of each model which are usually likely to cost more if performed with our hourly rate, call us for a price.

For anything else our repairs hourly rate is £79.95 per hour.

 

Menu price diagnostic appointment - £149.20 (Two hours)

Porsche cars are especially sophisticated and complicated cars, therefore diagnosis needs to be performed by expert Porsche specialist diagnostic technicians, the cream of the crop, even for what might seem like very simple faults.

With all faults, there will be a problem, such as a bad relay for example, as well as this there will be a cause, perhaps this cause would be what caused the relay to become faulty, which in itself could be abstract or unusual, or could be as simple as age, but it is still important to be reasonably sure of the cause, before new parts are installed, otherwise the new parts will also swiftly expire!

Even with the most expert technicians it is impossible to predict what the fault may be, until we have spent some time both diagnosing what is faulty and what has caused that item to be faulty, so to be professional at what we do, in some cases we may need to spend a longer duration of time with our investigations.

Unfortunately, this can mean that diagnosis can be very time consuming and therefore expensive, as well as difficult to schedule in our busy workshop.

With this in mind we have developed a clinic system for diagnostic visits, where we charge £149.20 for a two hour appointment. During which the following will happen.

  • The customer will be able to talk to the diagnostic technician in person to explain the fault.

  • The diagnostic technician will endeavour to recreate the fault to experience it in person, perhaps including a test drive with the customer.

  • The diagnostic technician will then begin tests to narrow down the fault, which may include using the Porsche diagnostic computers, or even our special diagnostic equipment not available elsewhere, studying the engineering documentation, technical service bulletins as well as running manual tests on or off of a vehicle lift.

  • In the case of the problem being simple, it may even be possible that within this phase the problem may be found, the cause clear and perhaps even a repair made.

  • Once complete, before the two hour appointment is exhausted, the technician will spend time with the customer explaining what he has found, as well as what additional diagnosis may need to be performed, how long that may take, and what potentially could be the causes of the problem, concluding with an appointment made for when the further diagnosis or repairs can be made.

Between the end of this visit and the appointment for continuation of the repairs or diagnosis, the car can be taken away, or left with us by mutual agreement.

  ALL PRICES ARE PLUS VAT

 

 

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